Monthly Archives: May 2008

Get a Sneak Preview of My Chapter for ‘Age of Conversation 2: Why Don’t People Get It?’

Quick Summary: Get a sneak preview of my chapter for ‘Age of Conversation 2: Why Don’t People Get It?’; it’s called ‘The Case for Social Media Outsourcing’.

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The Age of Conversation 2: Why Don't People Get It?

I have just submitted my chapter for ‘The Age of Conversation 2: Why Don’t People Get It?’ and it’s called ‘The Case for Social Media Outsourcing’.

The chapter is based on my earlier post about social media outsourcing (also see), and its basic premise is that social media outsourcing will be a significant part of the third wave of Indian outsourcing (worth $50bn by 2012), making it the next big business opportunity for India.

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As I had mentioned earlier, ‘The Age of Conversation 2′ will have 275 contributors against the 100 for the original ‘Age of Conversation’ and the chapters will be focused on eight sections related to the broad ‘Why Don’t People Get It?’ theme of the book. Here’s a sneak preview of the eight sections to whet your appetite –

# Manifestos — Declarations, up front, on the Age of Conversation. Why don’t people get it? What about companies? Where are things going? What can you help clarify?

The World is Not Flat and Neither is the Social Web

Quick Summary: I’m starting a new series on why the social web is not flat and why it’s a good thing.

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It has been fashionable for a while now to describe the world as ‘globalized’. Ever since Thomas Friedman’s ode to globalization, ‘The World is Flat’, became a runaway bestseller in 2005, it has also become fashionable to describe the world as ‘flat’. Indians, in particular, have a special fondness for Friedman’s book because Friedman is enamored with the Indian IT industry and the title was derived from a statement by Nandan Nilekani, the former CEO of Infosys.

While the ‘world is flat’ metaphor has been much abused over the last three years, even Friedman’s original argument (that historical, regional and geographical divisions have become irrelevant in a global marketplace where all companies and countries have a level playing field) is quite exaggerated.

In a series of posts written over the next few weeks, I’ll establish that the world is not truly globalized, but ’semi-globalized’ (as Pankaj Ghemawat describes it in ‘Redefining Global Strategy’) or ‘rough-correlated’ (a term used by Eric Beinhocker in ‘The Origin of Wealth’).