October 12th, 2008
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Ignacio Mas and Kabir Kumar from CGAP have written a great paper on the issues involved in mobile banking — Banking on Mobiles: Why, How, for Whom?1.
Here’s a quick summary of some of the ideas in the paper —
- Mobile phones offer always-on/ anytime/ anywhere ubiquitous reach and can partially or fully work as four devices: a virtual bank card, a POS terminal, a human ATM and an internet banking terminal. Not only that, mobile phones provide a unique user experience driven by personalization, immediacy and perceived control. Finally, mobile phones combine the tight security of the SIM with the flexible open architecture of the phone itself. Combined with the location awareness embedded into mobile phones, this capability can be the basis for a number of unique services.
- Banks can use the benefits offered by the mobile phones to build services that allow them to achieve one or more of the following objectives: increase penetration, sell more services, retain the most valuable customers, and reduce the cost of providing services.
October 12th, 2008 |
Posted in Mobile, Social Change 2.0
| Tagged with CGAP, Ignacio Mas, Kabir Kumar, Mobile Banking |
October 1st, 2008
(Cross-posted on my fellowship blog - How International Values Shape Communications Technologies)
Slide 1: The ideas in this presentation will form the core of my first fellowship paper. So, if you understand micro-finance, or ICT4D, better than I do, do share your feedback with me. I’ll be grateful.
Slide 2: I see the development process as an hourglass. At the top of the ‘development hourglass’ are the more privileged societies and the challenge here is to build engagement in the development process. At the bottom of the ‘development hourglass’ are the less privileged societies and the challenge here is to enable access to the development process. The challenge in the middle of the ‘development hourglass’ is to connect the top with the bottom via an institutional infrastructure and enable flow, a role that has been traditionally performed by development aid agencies.
Slide 3: Technology can be a vital enabler in the technology hourglass. Web 2.0 and mobile 2.0 tools can help create engagement in the more privileged societies. Community telecenters and mobile phones can help enable access in the less privileged societies. Enterprise ICT and enterprise 2.0 solutions can help the institutions in the middle connect the top to the bottom in a more effective and efficient manner.
October 1st, 2008 |
Posted in Flat or Not, Social Change 2.0
| Tagged with Adoption, Bank Andara, CGAP, Change-blogging, Community Telecenter, Development Hourglass, Disruption, Enterprise 2.0, GSMA, ICT, ICT4D, Innovation, Kiva, Mercy Corps, Meta-MFI, MFI, Micro Finance Institution, Micro Philanthropy, Micro-finance, Mifos, Mobile Money Transfers, Mobile Payments, Mobile-2.0, SM4SC, Unitus, Web-2.0 |
