Tagged: Clay Shirky RSS

  • Gaurav Mishra 6:23 pm on February 9, 2009 Permalink | Reply
    Tags: , Clay Shirky, Clock Problems, Cloud Problems, , , , Determinism, Indeterminism, Karl Popper,   

    Revisiting Karl Popper: Is Social Media a Clock System or a Cloud System? 

    Welcome to Gauravonomics Blog! Subscribe to my feed now and you'll never miss a single post!

    I had recently posted a link to a great PICNIC ‘08 video of Clay Shirky and Charles Leadbeater talking about the challenges of “managing” collaboration in an online community.

    We know that these challenges revolve around having a promise that is relevant to the community, having tools and incentives that are appropriate for the task, and having the right norms that strike the right balance between authority and responsibility on one hand and freedom and control on the other.

    However, even though we know the ingredients that go into a vibrant community, we don’t know the recipe. We can only say that a vibrant community “happens”, almost by trial and error, when the right tools, incentives and norms come together with a promise community members can believe in.

    Philosopher Karl Popper captured this dilemma in his 1965 Arthur Holly Compton lecture, Of Clouds and Clocks.

    Basically, all complex systems fall on a continuum between clouds and clocks. Cloud systems are irregular and unpredictable. Clock systems are regular and predictable.

    Over the last 300 years, the pendulum of prevailing wisdom has swung from “determinism”, the view that “all clouds are clocks”, to “indeterminism”, the view that “all clocks are clouds”, to the present view that some systems are “mostly clocks”, while other systems are “mostly clouds”, and the world is an interlocking system of clocks and clouds.

    Managing collaboration in an online community is a “mostly cloud” problem as of now. We know the boundary conditions which are necessary for a vibrant community, but we also know that these conditions are not sufficient. So, most social media “initiatives” are trial and error affairs. Most websites fail to become vibrant communities. Most communities fail to collaborate towards a shared objective. Most collaboration fails to produce the desired results. Instead of a how-to checklist, we have case studies of one-off success stories.

    With more data, however, many cloud problems become less cloudy and more clock-like. Online communities are a tremendously rich source of data about user behavior and one of the big challenges in the next few years will be to use this data to learn more abut why some communities are able to collaborate to solve problems and create things while others aren’t.

    My own belief is that even though we may learn more about the boundary conditions that are necessary for community and collaboration, we may not be able to develop a how-to checklist for social media success, anytime soon.

    Cross-posted at MSFS 556: Social Media in Business, Development and Government.

     
    • Carlos 9:30 am on February 10, 2009 Permalink | Reply

      Gaurav,

      very interesting….it’s a great and different link between Popper and Social Media.

      Congratulations,

      Regards from Brazil,

      Carlos

    • Kevin Donovan 3:21 am on February 11, 2009 Permalink | Reply

      This is the first time I’ve heard of Popper’s theory, so I may be off the mark, but as for increased data leading to clouds becoming clocks:

      A lot of what I’ve been reading recently is very much of the belief that we cannot do that. For example, NNT’s “The Black Swan” and Bookstaber’s “A Demon of Our Own Design” (reviewed here: http://blurringborders.com/2008/12/27/book-review-a-demon-of-our-own-design/) are convincing accounts of our inability to use massive amounts of data and the brightest minds to predict the future.

      Now, the question of how to built a robust online community isn’t exactly predicting the future of the economy, but as Kevin Kelly points out, increased measurement and data doesn’t solve all our questions. Instead, it leads to more questions and more ignorance: http://www.kk.org/thetechnium/archives/2008/10/the_expansion_o.php

      So, even if we “clockify” all the new media clouds we currently have, it seems another cloud front will come rolling in.

  • Gaurav Mishra 7:19 pm on February 5, 2009 Permalink | Reply
    Tags: , Branded Communities, , Clay Shirky, , , , , PICNIC '08, , , Tribalization of Business   

    SNCR Research: Tribalization of Business Study 

    To kick off my Society for New Communications Research fellowship, I’ll be doing a series of posts on the research being done by SNCR fellows.

    First up is a 2008 study led by SNCR fellow Francois Gossieaux: The Tribalization of Business Study. The study, jointly conducted by Beeline Labs, Deloitte and the Society of New Communications Research, seeks to learn from the early experiences of more than 140 organizations on how they’re managing communities, measuring success, and deriving business benefits.

    Here is a summary of the key takeaways from the study

    Here is a summary of the quantitative results from the study

    In summary, branded communities can deliver significant business results, including enhanced engagement and revenues, but there are many challenges in building and scaling successful communities. Here’s an interview in which Francois Gossieaux talks about the study with Shel Israel.

    As you’ll see in this great PICNIC ‘08 video of a conversation between Clay Shirky and Charles Leadbeater, these challenges revolve around striking the right balance between authority and responsibility, freedom and control, and monetary and non-monetary incentives —

     
  • Gaurav Mishra 9:46 pm on December 12, 2008 Permalink | Reply
    Tags: Chicago Tribune, Clay Shirky, , , , Mitch Joel, , , Pulitzer Prize, Virginia Heffernan   

    The Internet Killed the Newspaper, Not Journalism 

    In a week when Pulitzer Prize expanded its eligibility to include online only news websites, Tribune Co (which owns Chicago Tribune and Los Angeles Times) filed for bankruptcy, and The New York Times Company announced its plans to borrow up to $225 million against its mid-Manhattan headquarters building to ease a potential cash flow squeeze, it isn’t surprising to see discussions about the death of the newspaper.

    (Update: Ashish Sinha writes that the Indian newspapers are also in trouble.)

    Clay Shirky at Boing Boing blames the newspapers for not seeing the writing on the wall –

    By the turn of the century, anyone who didn’t understand that the business model for newspapers was a wasting asset was caught up in nothing other than willful ignorance, so secure in their faith in the permanence of their business that they assumed that those glaciers would politely swerve at the last minute, which minute is looking increasingly like now.

    Virginia Heffernan in NYT asks journalists to embrace the change –

    People who work in traditional media and entertainment ought either to concentrate on the antiquarian quality of their work, cultivating the exclusive audience of TV viewers or magazine readers that might pay for craftsmanship. Or they should imagine that they are 19 again: spending a day on Twitter (for instance). Then they should think about what content suits these new modes of distribution and could evolve in tandem with them. For old-media types, mental flexibility could be the No. 1 happiness secret we have been missing.

    Mitch Joel warns that embracing the internet won’t save the newspapers –

    The problem is, we’re probably kidding ourselves if we think that by embracing Twitter, Blogs and MySpace, that these two industries are going to be able to change much or find the record profits they were realizing in the days before the Internet changed everything we know about the news, journalism and how information spreads.

    Finally, Jeff Jarvis at BuzzMachine argues that the internet killed the newspaper, not journalism –

    (On) the question of whether there is a market demand – and a looming market failure – for quality journalism. I believe there is a demand, but then I’m a cockeyed American optimist and obnoxious internet populist.

    Market failure? Well, that depends on how one defines the market and its players. What’s mortally wounded is old journalism and old models. There’s a market failure now in newspaper companies, not in journalism. They’re not the same thing.

    Journalism isn’t dying… it’s changing.

    What do you think? What should newspapers do? If you were running New York Times, what would you do?

    Update: The Deal speculates on the possibility of Google Inc. buying out NYT while John Batelle argues that newspapers are best run as non-profit trusts and Google.org, not Google Inc., should buy it out –

    I’ve argued in the past that we need new models for quality journalism, and that it’s the responsibility of companies like Google and Yahoo to help our culture get there. One might be to run our best journalistic enterprises as trusts, the way they do in the UK and elsewhere. There’s been a lot of speculation over the years that Google might buy the Times. I don’t think that’s a good idea. But if Google.org did, and then ran the paper as a trust, well, that’d buy a lot of brand burnish amongst a very important set of influential folks, just as massive privacy and monopoly issues are rearing their heads.

     
    • Maitri 11:54 pm on December 12, 2008 Permalink | Reply

      What should newspapers do?

      - Allow journalists to do their jobs with serious, incisive reporting and not assume that success means a fatter bottom line and bonus checks for newspaper executives. Once that happens, it doesn’t matter if the news is on paper, online or a chappati. It is valuable and will be consumed.
      - Not blame the internet for their own insipidity and complete lack of recognition of the fact that they no longer control how news is made or marketed.
      - Read Athenae of First Draft and implement her advice.

    • Gaurav Mishra 1:35 am on January 5, 2009 Permalink | Reply

      @Maitri: You seem to be suggesting a non-profit model for newspapers, and it does seem that we are moving in that direction. However, the MBA in me continues to hopes that there’s a business model in news.

  • Gaurav Mishra 3:47 am on August 18, 2008 Permalink | Reply
    Tags: Clay Shirky, , , Digital Youth Group, Fameball, Henry Farell, Micro-fame, New York Magazine, Rex Sorgatz, Status, Timothy Lee, Will Wilkinson   

    The Fragmentation of Fame 

    The discussion on social media introverts started by Pete Cashmore at Mashable reminded me of two other discussion threads on online social dynamics that I had bookmarked but not writen about.

    The first discussion thread was started by Will Wilkinson who argued that it is possible to opt out of the status rat race by re-interpreting what status is –

    The argument for the politics of relative position is at bottom an argument about the limits of human freedom. We are, it is alleged, locked into the rat race by the relentless engine of our evolved status-hungry nature. And we are, it is argued, almost helpless to reinterpret the context, the frame of reference, within which we evaluate our own choices. But the unique human cultural capacity—equally a part of our biology—liberates us.

    Where benevolence, fidelity, cooperation, innovation, and excellence are esteemed, positional races may produce mutual advantage instead of mutual destruction. And while the game of status may be locally zero-sum, it can be globally positive-sum, as scientific, economic, and cultural entrepreneurs identify new dimensions of excellence in which to compete and earn freely conferred prestige as payment for benefit to others. We are not destined to want fancier cars, bigger houses, and more upscale outfits, nor are we helpless to feel diminished by those who out-consume us. We can opt out by opting in to competing narratives about the composition of a good life. And we do it all the time.

    Then, Henry Farell pointed to the Geek Hierarchy and argued that even though it’s possible to create new status dimensions, all status dimensions are not created equal –

    These indefinitely proliferating dimensions of status competition are connected to each other in their own implicit meta-ranking, which is quite well understood by all involved. Being a world-class scrabble-player isn’t likely to win you much respect among people who aren’t themselves competitive scrabble-players. It’s a very different matter if you’re a world class soccer player; you’re liable to be invited to all sorts of fun parties, hit upon by beautiful people, stalked by the paparazzi and the whole shebang. Being a world class blogger is somewhere between the two, albeit certainly much closer to the scrabble-player than the soccer star.

    Clay Shirky agreed with Will Wilkinson while Timothy Lee argued that the decentralization of status is linked to the decentralization of media –

    Until recently, the national media provided something like a uniform yardstick for status. In 1970, whoever appeared on national television and in national magazines on a regular basis was a celebrity by definition. And because there were only three television networks and a dozen or so national magazines, the top end of the status hierarchy really was close to zero-sum.

    But as the Internet removes the artificial scarcity of soapboxes, it is becoming increasingly implausible to suggest that everyone’s fighting for a spot on a fixed national pecking order.

    Finally, Danah Boyd referred to netnographic research done by the Digital Youth Group at Berkeley and USC and concluded that —

    Just because status markers can be rearranged does not mean that they universally are. While we found tremendous examples of alternative status structures, the vast majority of youth that we studied used networked technologies to reinforce more traditional markers of status and hierarchy. While there are certainly youth who engage in a variety of geeky practices, the vast majority of youth use tools like MySpace, Facebook, instant messaging, and mobile phones to socialize with peers from school, church, and activities. The social hierarchies that exist in everyday life are replicated and reinforced online.

    Some of us have become celebrities online, or at least micro-celebrities. I think that we’ll continue to see fantastic examples of individuals achieving status through their networked participation, but I don’t think that this will ever become mainstream. We will continue to see people achieving celebrity through online but just as celebrity is rare offline, it will be rare online too. Still, my belief is that, for most people, status will continue to be about getting validated by peers in everyday life. I think that some of the ways that validation can occur is through mediated interactions, but I don’t think we’ll see fully mediated status.

    Rex Sorgatz sparked off the second discussion thread with his New York Magazine feature called ‘The Microfame Game and the New Rules of Internet Celebrity’

    Countless people are trying to manufacture microfame, over and over again, to various ends—be it a book deal, a reality show, or just the simple ego gratification of having a lot of Facebook friends. It’s easy to be cynical about this new class of celebrity. The lines between empowerment and self-promotion, between sharing and oversharing, between community and cliques, can be blurry. You can judge for yourself whether the following microcelebs represent naked ambition, talent justly discovered, or genius marketing. The point is that renown is no longer the exclusive province of a select few. Nano-celebrity is there for the taking, if you really want it.

    But microfame is its own distinct species of celebrity, one in which both the subject and the “fans” participate directly in the celebrity’s creation. Microfame extends beyond a creator’s body of work to include a community that leaves comments, publishes reaction videos, sends e-mails, and builds Internet reputations with links. Where traditional fame was steeped in class envy on the part of the audience and alienation on the part of the celebrity, microfame closes the gap between devotee and celebrity.

    Though an element of luck often plays a role in achieving traditional fame, microfame is practically a science. All you need is a road map.

    Rex Sorgatz’s eight-step road map to micro-fame includes (1) self-publishing your book/ art film/ music album/ photography exhibihition, (2) developing a signature style, (3) (over)shareing every aspect of yourlife on social media, (4) participating in every conversation that concerns (or doesn’t conern) you, (5) deveoping an ecosystem of fans/ friends who endlessly talk about you, (6) diversifing into various verticals even if you can’t dmiate any, (7) creating controversy and (8) persisting until you become a fameball, an “individual whose fame snowballs because journalists cover what they think other people want them to cover.” Familiar, isn’t it?

    I have written before that it is difficult to step off the work-watch-spend treadmill because the the rest of the world will continue to run on it –

    So, even if you say “STOP!” and step off, you find yourself standing alone, as the world passes by you, running on the treadmill, but oblivious of it.

    The key, then, is to not only redefine the meaning of status, but also to redefine the boundaries of the world that is relevant to you.

    The internet has made it possible for us to connect with communities that share our special obsessions, understand and value our ideaslivers. Already, some of these communities are large enough so that we can not only structure our lives around them, but also find both love and livelihood within them, and, maybe, even fame, even if it’s only micro-fame.

     
c
compose new post
j
next post/next comment
k
previous post/previous comment
r
reply
e
edit
o
show/hide comments
t
go to top
l
go to login
h
show/hide help
esc
cancel