Quick Summary: At the Effective Consumer Engagement conference organized in Mumbai by the World Federation of Advertisers, I realized that Indian CEOs/ CMOs still don’t understand consumer engagement in a networked world.

I had great fun yesterday live-tweeting the Effective Consumer Engagement conference organized in Mumbai by the World Federation of Advertisers (tweet). I must have received 20+ reactions to my WFA conference tweets yesterday (tweet) and we would have had some great conversations if my mobile phone had tabbed browsing: one for typing tweets on Twitter, the other for tracking @gauravonomics replies on Terraminds (tweet). My friends Ashish also live-tweeted the conference, making it probably a first for a mainstream non-tech event in India (tweet).
As WFA has its Executive Committee, AGM, and Board meetings in Mumbai today, more than half the speakers and delegates at the conference were from outside India. This provided me an opportunity to experience first hand if CEOs/ CMOs in India approach consumer engagement differently from their international counterparts. It turned out that they do.


