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John Sumser (@johnsumser) includes Gautam Ghosh (@gautamghosh) in his list of 100 top influencers in HR –

In my conversations with Ghosh, I’ve always noticed an undertone of something particularly HR-like in his approach to developing his vocation. “I was always looking for my place in the world,” he said in a recent phone call. This emphasis on ‘fit’ is at the heart of what social media makes possible.

That’s part of the reason that Ghosh joined the startup 2020 Social, where he heads the talent practice. The company’s clients are mostly in the marketing space. 2020 Social has Ghosh in its ranks because they understand that the difference between customers and employees is mostly theoretical.

Gautam Ghosh is a role model in his home country and around the world. A decade of demonstrating that alternate career paths work while focusing on big ideas and implementation gives him a platform for influence all over the world.

I really like, and fully agree with, the line: on online communities, “the difference between customers and employees is mostly theoretical.” Bravo Gautam!

I was pleasantly surprised to find myself included in Nielsen Executive Vice President Pete Blackshaw’s list of bloggers and influentials who made a mark in 2008 –

- Arriana Huffington & Huffington Post Team
- Forrester’s Jeremy Owyang
- Dooce.com (Top Mom Blog)
- Gaurav Mishra (Mumbai commentary)
- Xeni Jardin (Boing Boing)
- Pete Cashmore (Mashable)
- B.L. Ochman (Blog + Twitter)
- Twitter Social Media Commentator Chris Brogan
- Comcast’s Frank Eliason (via Twitter)
- Michael Arlington (Tech Crunch)
- Ford’s Scott Monty (via Twitter)
- Power Mom Jessica Gottleib
- Steve Rubel

It’s a great way to end a great year and begin what promises to be an even better year (even though he forgot to add the link to my blog). Thank you, Pete.

Shiv Singh of Razorfish writes about its patent to measure social media influence –

The Incrementing Action Tag is thus able to identify (via a cookie and unique identifier and not through personally identifiable information) and track social media, identify how far removed (generation) cookies are from the original source of the social media, and identify key influencers (again no PII- see note above) of users of social media. In essence, this technology enables our agency to create a system that allows us to value and reach key influencers across the Internet, regardless of property.

Incrementing Action Tag sounds interesting but it’s very similar to the ForwardTrack tool used in Duncan Watts’s Big Seed Advertising method –

ForwardTrack is a new system created by Eyebeam R&D designed to promote on-line activism. The system tracks and maps the diffusion of email forwards, political calls-to-action, and online petitions. It can trace email forwards, map the impact of blogs, and facilitate web-based sign-ups and social networking.

Social media analytics is going to be an extremely exciting area in the next few years and it’s great to see intersting new ways of approaching it.

Quick Summary: Read about how to run an effective blogger review program across a wide variety of product and services categories.

Background: While blogger review/ blogger relation programs have become popular internationally over the last two years, they are virtually unheard of in the Indian context. At the @MumbaiTwit tweetup last Sunday, I was speaking to a friend about setting up a blogger review program, and decided that it will be useful to put down my thoughts in the form of a how-to guide.

Scope: In this how-to guide, I’ll focus on running an effective blogger review program, not a blogger relations program. A blogger review program is typically a tactical, short-term, time-bound campaign focused on getting bloggers to review your new product or service. A blogger relations program involves building more strategic, longer-term, open-ended relationships with bloggers who are influential in your product or service niche. In terms of applicability, blogger review programs can be effective across a wide variety of product and services categories, including books, music CDs, movie DVDs, websites, gadgets and restaurants.

Step 1: Set up the blogger review program  Read More

Quick Summary: Duncan Watts debunks The Influentials and The Tipping Point, but word-of-mouth/ social/ viral marketing practitioners will do well to continue to focus on the tipping point potential of influentials.

Here’s a potential game changer for word-of-mouth/ social/ viral marketing.

Word-of-mouth/ social/ viral marketing is based on the premise, best captured in bestsellers like The Influentials and The Tipping Point, that a small cadre of well-connected people can trigger, or tip, trends. Reach the influentials and you’ll reach everyone else through them, basically for free.

Now, based on his new research, network theory scientist Duncan Watts, who is working at Yahoo! on sabbatical from Columbia University, says that this simple premise is wrong. While I’m still trying to fully understand what Watts own premise is, here is my three sentence summary of what he seems to be saying –

- Even supper-connected influentials don’t have the power to start a trend, unless the social context is anyways susceptible to the trend.

- The key, therefore, lies not in identifying influentials who will tip a trend, but in identifying trends that are ready to be tipped.  Read More