Tagged: SEM RSS

  • Gaurav Mishra 12:51 am on January 23, 2010 Permalink | Reply
    Tags: , , , , , , , , SEM, ,   

    Agencyfaqs Story on How Real Time Search Is a Game Changer for Marketers and Content Creators 

    Welcome back to Gauravonomics Blog! Subscribe to my feed now and you'll never miss a single post!

    I was recently quoted in an Agencyfaqs story on how real time search is a game changer for marketers and content creators.

    afaqs real time search

    I believe that real-time search is indeed a game-changer of search. The real power of Twitter lies not in being able to send and receive 140 letter messages, but in being able to search for tweets about people, brands, locations and events in real-time. Twitter realizes this: that’s why it has put search at the center of its redesigned homepage. Facebook realizes this: that’s why they are moving strongly towards a public status message oriented design. Google and Microsoft/ Bing realize this too: that’s why they are working hard to integrate real time status messages in their search results.

    The ability to search real time status updates is already changing search behavior for early adopters like myself. I use Twitter search to discover what people are saying about a breaking news story, who else is present at the event I am attending and what are the early reviews for a movie that was released earlier in the day. The next big step is an ability to search for what my friends, people like me, or people near me are saying. As this behavior is adopted by the mainstream, I expect profound repercussions for both brands and publishers.

    One important change is that search results will become both more dynamic and more personalized. Which means that search engine marketing will begin to look more like social media marketing. Suddenly, the depth, duration and keyword density of your content will begin to matter less and the freshness, relevance and proximity of our conversations will begin to matter more.

    Along with the above changes in content search and consumption, I see a parallel change in content creation. When Blogger, Wordpress, YouTube and Flickr made it easy to create and share articles, videos and photos, several consumers started thinking of themselves as writers, photographers and filmmakers. Still, the focus was on creating content, and it needed significant time and effort to create content, so the barrier was still to high for most.

    Then, Twitter popularized the idea of real-time status messages and the content creation barrier came crashing down. Not only that, the nature of content itself changed, to conversations between people. So, people are more likely to organize themselves around conversations now, not content, and that’s a fundamental shift.

    The self-perpetuating viral loop is at the core of word of mouth marketing and Twitter and Facebook have made it more potent than ever. Word of mouth has always been the holy grail of marketing and, now that it is more easy to seed and track than ever before, all marketing is beginning to look a little bit like word of mouth marketing.

    Here is the full text of the story:

    Points of View: Will real-time search affect the business of search?
    Kapil Ohri | afaqs! | New Delhi, January 18, 2010

    Google and Bing have introduced the concept of real-time search, which will also show results from recent Twitter, Facebook and blog updates. Is this the way to go now?

    Pushkar Sane
    Chief digital officer, North and South Asia, Starcom MediaVest Group

    For starters, it will increase the ‘volume’ of indexed pages and the natural search rankings for brands may change rapidly based on momentum built by social conversations. Brands will need to re-orient their approach for search as it will bring up organic results with social conversations, making it difficult for brands to get their ‘controlled content’ in front of people. They will have to try harder in organising content, integrating ’social elements’ and optimising it continuously.

    While positive conversations will help in enhancing brand equity, negative ones will accelerate the erosion as bad news travels fast. Finally, brands need to create a seamless strategy for digital with search and social at its core by getting rid of specialist silos within digital or within marketing.

    Mohit Hira
    President, Training.com, NIIT

    If you had searched, on Google for Copenhagen on the morning after the climate talks failed, you’d have first got a Google Map result and then one old item on the Climate Summit followed by a Wikipedia entry. Now, try the same search in real-time using Google’s Experimental Lab. You’d get links posted by the minute on BBC, Twitter, YouTube and a chronological list that grows longer before your eyes.

    The action has been shifting from publishers to user-generated social media content. If you’re smart enough to worm your brand into digital conversations in real-time, you’re likely to get picked up. Not in weeks or months, as is the case with new sites and search engine optimisation (SEO), but in minutes. But this doesn’t mean that life is short for search engine marketing (SEM). It will take a while before everyone switches to real-time search by default. Also, things will be unpredictable in the short term.

    Mahesh Murthy
    Founder and chief executive officer, Pinstorm

    SEO has become a low-value commodity activity, farmed out to individuals. Till a few years ago, all you had to optimise were text results. Today, a smart business will optimise results related to text, videos, images, twitter updates and blog entries – because the search engine results page consists of all of these.

    I hope it will lead advertisers to increase their focus on social media platforms such as Twitter and Facebook. Advertisers will find that if they are not on Twitter, their customers and rivals already are – and that the conversation is already going on there. Many brands tend to think of things in the TV paradigm – ‘run me a month-long campaign’. A social media campaign has to be 24 x 7 x 365.

    Gaurav Mishra
    Chief executive officer, 20:20 Social

    I believe that real-time search is indeed a game-changer for search. The real power of Twitter lies in being Able to search for tweets about people, brands, locations and events in real-time. The ability to search real-time status updates is already changing search behaviour for early adopters like me. I use Twitter search to discover what people are saying about a breaking news story or who else is present at the event I am attending.

    As this behaviour is adopted by the mainstream, I expect profound repercussions for both brands and publishers. An important change is that search results will become both more dynamic and personalised – meaning that search engine marketing will begin to look more like social media marketing. Suddenly, the depth, duration and keyword density of your content will begin to matter less and the freshness, relevance and proximity of our conversations will begin to matter more.

    Cross-posted at 2020 Social: Because Business is Social.

     
  • Gaurav Mishra 1:23 am on August 23, 2008 Permalink | Reply
    Tags: Chris Kieff, Clickthrough Fraud, , , , Patrick Altoft, , SEM, , Shawn Collins, The HR Guy, Tip Jar   

    Controversy: Seth Godin Asks Blog Readers to Treat Ads as the New Online Tip Jar and Click 

    When Seth Godin called ads “the new online tip jar” –

    If every time you read a blog post or bit of online content you enjoyed you clicked on an ad to say thanks, the economics of the web would change immediately. You don’t have to buy anything (though it’s fine if you do). You just have to honor the writer by giving them a click. You still get what you pay for, even if you pay with attention.

    – hell broke loose in internet marketing circles –

    That’s all fine and good, except that it screws the advertisers who end up paying for empty clicks and get a poor ROI. Ultimately, those advertisers get priced out of PPC advertising and there is less demand to run ads on the sites with great content that are getting all the thank you clicks. Yes, “the economics of the web would change immediately,” as Godin states. We’d go from a system that works to one where everybody would lose. (Shawn Collins)

    For a big picture guy like Seth this a really stupid idea. For an experienced online marketing expert like Seth- this borders on criminal conspiracy. On successful sites people start clicking all sorts of ads. Good advertisers leave these sites in droves because the ROI drops out the bottom. Click Fraud becomes the accepted Standard Operational Procedure for people to do business on the web, if this becomes “an accepted online protocol.” (Chris Kieff)

    As an advertiser I don’t like the idea of people who have no intention of buying a product clicking on my ads (or my clients ads). We set our prices according to ROI and we reduce prices when we stop making as much money – simple economics. We also ban ads from showing on websites that get lots of clicks but not a lot of sales. (Patrick Altoft)

    I want to make sure that anyone advertising on my site gets value from it. High click through rates with no sales means I lose revenue in the long run. People at these real companies do the smart thing and track results of their paid advertisements. If a source isn’t paying for itself, it goes away. (The HR Guy)

    The post also led to a “firestorm” in Seth Godin’s inbox, prompting him to write a rare follow up post

    My point was that if everyone started clicking, clickthrough rates would go up. For a while, there’d be an imbalance, and sites would make too much and advertisers would pay too much.

    But then, advertisers would use the landing pages to start converting. They’d adjust to the new status quo, to seeing a stream of happy clickers who came through because they liked the page they were on. And they’d get better at converting those folks (something that doesn’t happen now, because only the hardcore click through). Do you see the benefit? If more people convert, the budget goes up. The spend can increase because converting mild interest (which they don’t see know in a rare-click world) into sales is profitable.

    I think the most robust ad environment for the web is one in which more surfers give permission to more marketers to make their case. And one way to get that permission is to have a culture in which surfers agree to “pay” attention in exchange for great content.

    Even though I love the delicious subversiveness of the idea, I agree with the SEM folks. I have done CPC advertising both as a blogger and a brand manager and I have always had zero tolerance for websites (or keywords) with high clicks and low conversions. If clickthrough rates go up and conversion rates drop, marketers would shift ad dollars to search, away from content/ placement, and ad budgets available to bloggers would drop, instead of going up.

    Seth Godin’s “more clicks -> lower conversions -> better landing pages -> higher conversions -> higher budgets” hypothesis assumes that marketers can learn to design significantly better landing pages to convert disinterested (or mildly interested) leads. I’m not sure if I share his confidence.

    Update: Ex-Googler Sumant Srivathsan pointed out in the comments section that –

    The other major catch in this hypothesis is the belief that ‘only the hardcore’ currently click through. If this were true, we’d be seeing much higher conversion rates than we currently are.

    Marketers who do CPC ads are often happy to get conversions rates that are in high single digits or low double digits, so, clearly, not everybody who clicks an ad is motivated to buy the product or service. Thanks, Sumant.

     
    • Sumant Srivathsan 10:07 am on August 23, 2008 Permalink | Reply

      It’s not unimaginable that marketers will get better with landing page design. In fact, it is inevitable; because of ROI pressure, they will always be forced to find a way to improve conversion efficiency. What Seth is saying makes sense, but only in a hypothetical context. The problem is the speed at which the correction/adjustment steps will occur. My guess is that it will happen far slower than the market will like, and the end result is what all the naysayers are predicting.

      The other major catch in this hypothesis is the belief that ‘only the hardcore’ currently click through. If this were true, we’d be seeing much higher conversion rates than we currently are. Increasing the click flow will automatically cause conversion rates to go down, and ROI will tank as well. Simple law of averages argument.

    • Gaurav Mishra 7:34 pm on August 24, 2008 Permalink | Reply

      @Sumant: Thanks for pointing out that “the other major catch in this hypothesis is the belief that ‘only the hardcore’ currently click through.”

  • Gaurav Mishra 3:56 pm on March 31, 2008 Permalink | Reply
    Tags: Advergaming, , , , FXLabs Studios, Gaming Cafes, , , Idea Rocks India, , , ITwoFS, , Karthik Srinivasan, , Mass Media, Mayank Bidawatka, Microsite, MilliBlog, , , , , , RedBus, Sashi Reddi, , , SEM, , , Sudipto Majumdar, , , , Zapak   

    The Best of Indian Business Blogs: A Weekly Digest by Business Bloggers You Trust (Week Two) 

    Quick Summary: Check out the second edition of ‘The Best of Indian Business Blogs’, a weekly digest by business bloggers you trust.

    - X – X – X -

    The Best of Indian Business Blogs: A Weekly Digest by Business Bloggers You Trust

    The Idea

    The basic idea is simple: we form a network of five to ten influential Indian business bloggers to promote link-worthy posts from other Indian business bloggers in the form of a weekly digest published on our respective blogs.

    The People

    The present members in our network are (in alphabetical order):-

    - Gaurav Mishra, that is, yours truly, is a marketer and a social media enthusiast (Blog, Facebook, LinkedIn and Twitter).

    - Gautam Ghosh is an HR professional and a veteran business blogger (Blog, Facebook, LinkedIn and Twitter).

    - Kiruba Shankar is India’s original A-list blogger and podcaster and a regular speaker at technology conferences (Blog, Facebook, LinkedIn and Twitter).

    - Palin Ningthoujam is a public relations professional and the founder of India PR Blog (Blog, Facebook, LinkedIn and Twitter).

    - Rajesh Lalwani is the founder of social media agency Blogworks (Blog, Facebook, LinkedIn and Twitter).

    - Ranjan Varma is the writer of personal finance online weekly Personal Finance 2.01 (e-Book, Blog, Facebook and Twitter).

    - VeerChand Bothra is the organizer of Mumbai Mobile Mondays and head of business development at MyToday (Blog, Facebook, LinkedIn and Twitter).

    The Process

    Over the week, we share posts between each other, and select a set of 3-5 posts to highlight. The posts can include all business-related topics including marketing, advertising, public relations, human resource management, finance, and entrepreneurship. The idea is to not link to each others’ posts, unless one of us has written a real gem.

    Every Monday, all of us link to the same set of posts, with our own unique perspectives on them. By linking to the same posts together, we maximize the benefit we pass on to the linked blogs, both in terms of traffic and Google juice. By providing our multiple unique perspective on the posts, we hope to kick off conversations around these posts in the Indian business blogging community.

    The Best of Indian Business Blogs: Weekly Digest 2

    - Kamla Bhatt interviews ITwoFS’s Karthik Srinivasan on plagiarism in Indian film music

    My top-of-the-mind views: While the Indian music industry is very vocal about piracy, it’s especially silent on the issue of plagiarism. ITwoFs (for IIFS, or Inspired Indian Film Songs), whose tag line is ‘Chronicles of Plagiarism in Indian Film Music’, is a website by communications professional Karthik Srinivasan devoted to exposing over 500+ instances of such ‘inspirations’ by Indian film musicians. Kamla does a great interview to bring out Karthik’s range of knowledge about music. Karthik, by the way, also writes a fascinating 100 word review blog at MilliBlog.

    - Maninder points out that the Idea Rocks India’s MSN microsite is a wrong idea

    My top-of-the-mind views: Idea Cellular is promoting ‘Idea Rocks India’ as India’s ‘first online singing contest’, but instead of creating their own website, they have hosted the contets on an MSN microsite. Maninder points out several reasons why the brand, and the property, are being shortchanged in this execution. To, me, this is another example of how agencies and brand managers do not benefit from the digital medium in spite of spending money on it, because they approach it from a mass media paradigm.

    - Kartik Varma, co-founder of iTrust.in, writes a three part series on startup financing in India at Pluggd.in: part 1, part 2, part 3.

    My top-of-the-mind views: Kartik uses his experience in raising funding for iTrust.in to give some valuable insights on how much capital to raise in the first round, how to calculate the valuation of your startup, and how to read through the various clauses on a term sheet. I have been tracking the Indian startup scene for a while now because I want to start one of my own, and Kartik ’s series tells me that there is still much about running a startup that I don’t quite understand.

    - Mayank Bidawatka, Head of Marketing at RedBus.in writes a guest post on Pluggd.in to demystify SEO and SEM concepts for startups.

    My top-of-the-mind views: Mayank’s post will serve as a great starting point for a startup trying to build online presence. I totally agree with Mayank that SEM is more important to kick start your web presence initially, while SEO is more important over the long term. Therefore, even as I fine-tune the SEO for my new project ‘The Marketer Who Went Off Consumption’, I have started a Google AdWords campaign to give it the initial push.

    - Sudipto Majumdar, CTO of Zapak, outlines the rise of gaming cafes in India and Sashi Reddi, founder of FXLabs Studios, predicts that 2008 will be the breakout year for the Indian gaming business.

    My top-of-the-mind views: I haven’t really tracked the Indian gaming industry so far, except pushing for a brand-centric business model for mobile advergaming, but Sudipto’s and Sashi’s posts have triggered enough interest in me to start a separate gaming category on this blog.

    Your Turn Now

    We have done our part by starting the conversation. Now, it’s your turn to carry on the conversation by commenting on these posts, linking to these posts in your own blogs, giving us feedback on our idea and execution, or suggesting more posts for our next week’s digest.

    Also see: Gaurav Mishra Week 1, Rajesh Lalwani Week 1, Ranjan Varma Week 1, Palin Ningthoujam Week 2, Ranjan Varma Week 2.

     
  • Gaurav Mishra 8:04 pm on February 23, 2008 Permalink | Reply
    Tags: , , Marketing-vs-PR, , Roberl-Scoble, search-marketing, SEM, , , , ,   

    Nobody Owns the Social Media Sandbox, Especially Not PR 

    Quick Summary: My take on the PR vs marketing debate in social media circles — nobody owns the social media sandbox.

    - X – X – X -

    There’s a debate going on in search, marketing and PR blogs on what is Social Media Marketing, how does it relate to Search Marketing and Social Marketing, and who owns it.

    On one extreme are the SEO/ SEM experts who primarily focus on the role of social bookmarking, social news and other social networking sites in driving traffic to websites (The Search Marketing Purists)

    Social media is easy to hype because there is a lot of traffic on social media sites. But if you try to do anything with social media traffic to convert it to revenue, you will be hard-pressed — unless you are selling CPM-based advertising. (Aaron Wall)

    On the other extreme are the not-for-profit social workers who primarily focus on the role of marketing in influencing social behavior and bringing about social change (The Social Marketing Purists)

    Social marketing seeks to influence social behaviors not to benefit the marketer, but to benefit the target audience and the general society. (Nedra Kline Weinreich)

    I’ve noticed numerous references on blogs and podcasts that mislabel social media marketing as simply social marketing, probably for reasons of shorthand. Let’s not shortchange the real social marketers who’ve been working hard for years to change the world by confusing the two disciplines with an incorrect shorthand. (Jackie Huba)

    In between are the many shades of marketers and PR practitioners who now make a living as social media consultants.

    The PR purists primarily focus on the “social media” part of social media marketing and insist that the basic role of social media is in enabling conversations and community and enabling brands to connect with consumers and citizens in a human way. The PR purists have a tendency to approach social media marketing from a self-righteous, almost non-commercial pedestal and they are very vocal about their unhappiness with marketers using social media tools for commercial purposes

    3 months ago – hardly anyone in my little neck of the woods had heard of Social Media – now there are “Social Media Gurus” popping up all over the place. I’ve been working in New Media for nearly 7 years and in web design for nearly 15 years. I started my first blog in 2001. I know a lot of the people who created the so-called “Web 2.0″ tools that are popular today – and I’ve private beta tested more applications than I can even begin to count. But guess what? I’m NOT a Social Media Guru. (Erica O’Grady)

    Some respected (search and social media) experts are advocating launching social media marketing programs solely for the purpose of influencing search engines, rather than with the intent of fostering collaboration and genuine communication. This represents a clear and present danger to the fabric of the community. If you care about the social web, then you should be alarmed. SEO, like word of mouth, should be a byproduct outcome, not a primary objective. Any brand that plays in this space should be aiming to create value. Do that and the other stuff will follow. But the SEO shenanigans for the sake of SEO has to stop. If you’re going to play in our sandbox, follow the community’s (unwritten) rules. (Steve Rubel)

    While some of us viewed it as an opportunity to empower people to discover and contribute valuable and helpful content, others are cashing-in on Social Media by hawking their vision and strategy, or lack thereof, on unsuspecting businesses looking for genuine help. Instead, these impressionable companies are getting the very “marketers” Social Media should have inspired to engage and evolve in the first place. (Bryan Solis)

    My PR purist friend Rajesh Lalwani and I have discussed the merits and demerits of a PR vs. marketing approach to social media many times, and it was his tweet today that prompted me to write this post.

    - No one discipline — including, and especially, PR — owns social media. Social media has implications, and applications, across departments. Marketing, corporate communications, market research, product development and HR — all disciplines and departments have a role to play in leveraging social media for companies and brands. I repeat, nobody owns the social media sandbox.

    - Nobody has all the answers on social media. It doesn’t matter how long you have been working in a related field (marketing, PR, website design, SEO/ SEM). In fact, it doesn’t matter how long you have been working. The learning curve in technology, and social media, is really steep and the only thing that matters is whether you “get it” intuitively. The founders of some of the most respected technology and web 2.0 companies today — from Microsoft/ Apple to Google/ Yahoo! to Facebook/ Digg — were not exactly industry veterans when they formed these companies.

    - The people who really get social media — I’m thinking of Robert Scoble and Jeremiah Owyang — approach it from a totally discipline or platform agnostic perspective. They understand that there is no one right approach to social media, that there is no one right social media tool, that there is no one right application of social media tools. By allowing themselves to play around with the social media sandbox, they play a part in changing the sandbox and add true value and understanding.

    Also see Joshua Porter), Jim Tobin, Rajesh Lalwani, India PR Blog, Jeremy Pepper, Jeremiah Owyang.

     
    • Pavan Metri 3:42 pm on April 23, 2008 Permalink | Reply

      Can anyone estimate the market size of Social Media in India in comparison with the internet users?

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