Updated: What Ails Entrepreneurship in India? A Demand Side Perspective

Sramana Mitra recently asked me to share my thoughts on entrepreneurship in India for a column she is writing for Forbes.

There’s a lively discussion going on at Sramana’s blog on what ails entrepreneurship in India. Rajesh Jain and Abhijit Nadgouda have also written about the topic on their own blogs.

The discussion is filled with the usual narrative about why entrepreneurship in India hasn’t taken off.

The Indian education system doesn’t encourage independent thinking. The Indian social system discourages risk-taking and punishes failure. Therefore, young people in India are encouraged to settle down into safe careers with large corporations.

The adventurous few who do step off the corporate ladder face several problems on their entrepreneurial journey. Foreign venture capitalists either do not understand the Indian market, or do not give it sufficient importance. The venture capitalists who do invest in India are risk-averse and unwilling or unable to offer the right size of investment at the right stage.

Even the few startups that do get the right funding at the right time quickly run into problems. They fail to attract the right employees, or are unable to work with large corporations, or get bogged down in antiquated government regulations.

I’m not an entrepreneur myself, but I hang out with a lot of entrepreneurs, both online and offline, and I know that all those “supply-side” issues are indeed serious. I’m surprised, though, that almost nobody has talked about the “demand-side” issues that are equally, if not more, serious.

Let’s look at two inter-related demand-side issues that are holding back innovation in India — the low internet penetration in India and the (comparatively) low purchasing power of the Indian middle class.

Most of the innovation and entrepreneurial activity around the world is happening in the internet and mobile web space. In India, the internet and mobile web penetration is still in single digits. As a result, even if it becomes easy to get seed funding to start new ventures, it will continue to be difficult to scale them up, because the market is simply not big enough to support several large players in most niches.

This is in contrast to internet in China, which has reached the scale, with 298 million internet users and 117 million mobile web users, at which the domestic market is big enough to support several large players in all major niches. Do note that the Chinese internet players like Baidu, QQ, Sina, Taobao, 163, Youku, Tudou, Sohu, Sogou, Kaixin 001 and Xiaonei aren’t necessarily more innovative than their Indian counterparts, but the size of the Chinese domestic market, and a little help from the protectionist CCP government, allows them to compete with the big four (Google, Yahoo!, Microsoft, Facebook).

India does have a substantial mobile base, and we are seeing some interesting innovations in the Indian mobile VAS market. However, most mobile VAS startups in India are finding it difficult to scale because the big numbers in SMS and voices aren’t backed up by big purchasing power. So, the scale required to be viable in India is much bigger than elsewhere and niches that are viable in developed markets haven’t yet emerged in India.

Going forward, I don’t see any easy solutions on both the demand and supply sides. The market won’t reach the required scale overnight and the entrepreneurial ecosystem will mature slowly. On the demand side, most of the innovation will continue to happen in the mobile VAS space and the software as a service space. On the supply side, the entrepreneurial ecosystem will evolve around the incubation centers at IITs/ IIMs and initiatives like TiE/ Proto/ Headstart. I don’t know how long it will take us to reach the tipping point on either side — it may be five years or ten — but I do know that the problem exists on both the demand and supply sides and we’ll have to search for solutions on both sides.

Update: Here’s another way to think about entrepreneurship in India, which looks at both the demand and supply sides.

Entrepreneurship in India

On the supply side, a startup can be based on two types of innovations: a new-to-the-world invention or a tweak on an existing concept. It’s important to note that most innovations, including Google AdWords and Apple iPod are tweaks, not inventions.

On the demand side, the startup can have local or global appeal. Often, it’s easier to design and market an offering for the local market than for the global market.

SMSGupShup is a good Indian example of a tweak with a local appeal. Zoho is a good Indian example of a tweak with a global appeal.

I couldn’t find good examples of Indian inventions so I’ll imagine two. A SMS based social network (that works!) will be an invention that will have (mostly) local appeal. A “semantic social network” (whatever that may look like) will be an invention that is likely to have global appeal.

Since most innovations are tweaks, and local is easier than global, a tweak for local markets is the type of innovation that works most often. Which means that we will be doing fine if there are enough Indian startups like SMSGupShup that are built on tweaks with local appeal, even if we don’t have too many startups in the other three quadrants.

The problem, as I have pointed out above, is that the Indian market isn’t deep enough to support many startups at scale. The problem with entrepreneurship in India isn’t lack of innovation, it’s lack of domestic demand.

As I have said above, going forward, I see Indian startups being most successful in the mobile VAS space (tweak/ local appeal) and the software as a service space (tweak/ global appeal).

What do you think?

  • Came to this one from your "where's the big opportunity post". The point is essentially the one that Shefali, Leo and maybe others already made - entrepreneurship = internet? certainly not in India.

    When the premise is wrong, the inference cannot be correct.

    Cheers

    Rajesh
  • Mayank
    Can you please rename the post as what ails technopreneurship in India, instead of entrepreneurship in general. I think everyone who pays for him/her self is an entrepreneur. Be it a farmer, a doctor, auto driver or a Pan wala. Lets not generalize things where they are not necessary.

    Hint, found out number of real estate entrepreneurs are in India against in US. Also find out how many small scale manufacturing units are in India against US.

    You are free to have your own opinions, but try to do research once in a while. And more importantly try to think.
  • Jaosn Lin
    Gaurav,

    Interesting post. I share many of your views as a Chinese American entrepreneur in the US who worked on 2 startups with Indian CTOs in the past. My partners were from India (H-1B as a matter of fact, making the startup that much more complex).

    My experience was my partners' deep Indian roots impacted the startup's direction quite a bit. I do share the general observation of risk averse + corporate mentality (though with great desire to start a venture in the US). Innovative mindset also lags behind service mindset. To be fair though, the risk factor for H1B is much higher than Americans.

    What's your opinion on demand side of things in India today let's say in niche young urban markets? Any niche startup can emerge to address their needs? I assume they belong to that single digit online penetration. One major goal for my India trip in April (first time) is to learn about the culture and buyer demand of this sizable market. Perhaps I can seek a sneak preview of what to expect from you :-)

    Jason
  • I am tired of hearing these entrepreneurship not happening in India posts across blogosphere the point is that that in recent times(last two years) there have been lots of entrepreneurs with VC money and you should start seeing the results of these money in next 5-10 years, Local is easier to do because you have a better understanding of Indian market than foreign, Thirdly the talent crunch is no longer there in India because of meltdown, The Indian consumer is value conscious but the demand is very much there
  • Classic chicken and egg. Innovation/Entrepreneurship happens in the internet/mobile VAS space for the simple reason that these are easily scalable, require less upfront investment and typically, the success of the idea can be tested on an extensive basis across geographies very quickly. The demand might be low in India, not because of the lack of demand/needs but because we might be solving the wrong problems. Extent of internet and mobile penetration is questionable as is the utility of these internet and mobile services for the larger population base.

    We might as well look at other geographical markets or solve the right problems (health, agriculture and infrastructure being three of the major ones) - which again might require higher upfront investment which is slightly difficult given the underdeveloped VC market in India.

    Btw...If you read the history of Twittter, it did start off as a SMS based social network and subsequently evolved into what it is today.
  • @Kiran: Twitter was always a web-mobile hybrid. For a SMS social network to work in India, all trensactions, including registration, discovery and friending, need to happen to SMS.

    Like you said, gaps in health, agriculture and infrastructure are all important issues for India, but the VC/ startup model isn't necessarily the best solution to fill these gaps. Perhaps that foundation/ grant model is a better fit here.

    Like I said above, going forward, I see Indian startups being most successful in the mobile VAS space (tweak/ local appeal) and the software as a service space (tweak/ global appeal).
  • Gaurav,

    One question: why does the demand side need to be India-market facing alone?

    Zoho is addressing the US / global market.

    I think, it is time that Indian entrepreneurs / innovators start taking on global opportunities.

    And if you look at it that way, the market - what you call demand-side - is there.

    Sramana
  • @Sramana: There's ample evidence that innovation tweaks with local appeal constitute the majority of successful startups. Most of the European web 2.0/ mobile 2.0 startups focused on one or two countries, before they expanded to EU and beyond. Some of the most successful US web 2.0/ mobile 2.0 services, including Facebook and Yelp, started with a very local focus on one or two US cities, before they became big.

    The internet market opportunity is global, like you say, but only theoretically. In practice, local languages, local tweaks and local partnerships are critical to exploit that opportunity. Having access to a strong local market allows you to reach scale cost-effectively and quickly and puts you in a strong position to exploit the global market opportunity for your startup.
  • Gunjan Rawal
    Nice point. Agree that it is both supply and demand issue and that these are both issues that probably need complex solutions.

    I also agree with @Shefaly that to equate entrepreneurship with all things web is probably missing the point.

    However, within the context of entrepreneurship in the web and mobile space, i believe that one other factor that also works in the favor of China is language and cultural differences which provide local entrepreneurs with an opportunity to fill that gap. QQ is successful because they understand the language, culture and needs of the local market
    Whereas in India, launching a tweak such as a localized version of say a network like facebook does not make sense.
    Another factor that is also cultural (i think i read this at the WOMMA blog) and contributes to the demand side in China is the fact that the internet media respects and also helps proliferate social media in China which in turns triggers that exonential growth in demand.
  • @Gunjan: True. Language is a big factor in the popularity of Chinese internet players over their international counterparts. However, I believe that language is an equally important, albeit latent, factor for internet in India, which will become important once internet penetration in India hits the tipping point (that is, most people in the top twenty cities in India have internet access at home).
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