Noteworthy, Social Media

What’s Wrong With Indian Social Networking Sites?

Comments 12 March 2008

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Quick Summary: To build an identity and a broad Indian user base for themselves, Indian social networking sites need to reflect the unique nature of relationships in the Indian society.

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According to a recent cover story in the Outlook Magazine, there are almost 10 mn users of social networking sites in India. Orkut has 7.1 mn users, Facebook 1.6 mn, BharatStudent 1.7mn, Fropper 1.0 mn, BigAdda 1.4 mn, Minglebox 0.6 mn, adding up to 13.4 mn (tweet). Add smaller social networks, factor in duplication across social networks, and the total user base for social networks in India may be ~10 mn (tweet).

As the number of Internet users in India is estimated at between 20 mn and 30 mn by most sources, at least one third of all Internet users in India now use a social network.

However, according to the IDC Value Web Matrix study, there are only 1.5 mn users for India focused web 2.0 startups, including social networks (you can find a good list of Indian web 2.0 startups at Prabhu’s blog). As the study includes enterprise-focused web 2.0 startups like Zoho, the number of users for social networking websites in India may be closer to 1 mn. I know that BharatStudent in itself claims to have 1.7 mn users, but that number looks overstated to most people I have spoken to. In any case, we can safely peg the number of users for Indian social networking sites between 1 mn and 2 mn.

Therefore, out of 10 mn social networking users in India only 1 mn to 2mn (only 10% to 20%) are on Indian social networking sites. Which begs the question: what’s wrong with Indian social networking sites (tweet)?

Most of the Indian social networking sites are basically India-focused Facebook/ MySpace/ Orkut/ LinkedIn clones (tweet). Such clones would only be popular amongst a small set of twenty-something Indians in metros who won’t want a clone anyways (tweet).

To really build an identity and a broad Indian user base for themselves, Indian social networking sites need to reflect the unique nature of relationships in the Indian society (tweet).

To illustrate my point, let me plot the Indian social networking sites on a 2X2 matrix with Indian-vs-global social dynamics on the X-axis and Indian-vs-global user appeal on the Y-axis (tweet) –

A Typology of Indian Social Networks

Quadrant 1 (Global social dynamics and global user appeal): These are original concepts and tweaks with broad international appeal, Indian only because they are started by Indians (tweet). Examples include: Slideshare, Like, and my friend Shweta’s Criticat. Please note that most of these startups have a mix of Indian and foreign founders.

Quadrant 2 (Indian social dynamics and global user appeal): I couldn’t find an example of such a social network, but a yoga-centered social network based on the guru-shishya tradition would probably fall in this quadrant.

Quadrant 3 (Global social dynamics and Indian user appeal): These are India-focused Facebook/ MySpace/ Orkut/ LinkedIn clones. Most of the well-known Indian social networking sites would fall in this quadrant.

Quadrant 4 (Indian social dynamics and Indian user appeal): These are original concepts & tweaks with niche Indian appeal. So far, I have been able to find only two examples. BabaJob – a Bangalore-based professional social network for household help – taps into the unique Indian dependence on household help (tweet). Sumitr allows you to create a password-protected, closed-wall private network for family members and close friends.

Over time, such social networking sites that reflect the unique nature of relationships in the Indian society are more likely to build an unique identity and a broad Indian user base for themselves. Otherwise, most of the Indian users of social networking sites will continue to flock to Facebook/ MySpace/ Orkut/ LinkedIn and not their Indian clones.

Do you know of any other Indian social networking sites that are built on uniquely Indian needs and sensibilities (tweet)?

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Update: March 12

Ideasmith raises a very important point regarding Indian matrimonial websites in the comments section

I’ve a suggestion for Quadrant 2 – the matrimonial sites. Or don’t you consider them social networks?

In fact, when I started writing this post, my starting point was that matrimonial websites — like BharatMatrimony, JeevanSaathi and Shaadi — are the Indian equivalent of international dating sites. A lot of my Indian friends who wouldn’t risk being seen on a dating site, use matrimonial sites basically to meet interesting people they can date (and, just maybe, marry). Ideasmith has a valid point. Matrimonial websites are also social networks — you create a profile, you browse or search for other people with similar interests and you connect with them online or offline. Except that I’ll classify matrimonial websites in quadrant 4 (Indian social dynamics and Indian user appeal), which means that my case that Indian social networking sites need to reflect the unique nature of relationships in the Indian society just became stronger.

Related posts:

  1. Three Dimensions of Differentiation for Indian Social Networking Sites
  2. Comscore Report on Social Networking Sites in India
  3. Indian Social Networking Sites Ibibo and BigAdda Focus on Entertainment to Woo Users and Marketers
  4. Recap of the Social Networking Space in India in 2008
  5. Search Trends for Social Networking Sites in India

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Gaurav Mishra

Gaurav Mishra - who has written 746 posts on Gauravonomics Blog on Social Media and Social Change.

As CEO of 2020 Social, I build and nurture online communities for Indian and international clients, connect their customers, partners and employees, and help them achieve their business objectives. Ask us how we can help you.

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  • Gaurav,
    Your post seems to assume that there is indeed a need for an Indian/Indian social networking site that has broad appeal. Maybe that is not true. Maybe Indians are not that different from the rest of the world after all and facebook/orkut/linked-in are good enough for us to handle our online social lives.

    The two examples for Indian/Indian that you have listed (babajobs, sumitr) are both very specific (and tiny) niches, and I would say will never get more than a tiny fraction of users.

    I can only see a Indian/Indian site really hitting it big if it manages to draw in the non-web-savvy crowd. They guys with the mobile phones (but no computers). Or even the guys without computers (example)
  • I've a suggestion for Quadrant 2 - the matrimonial sites. Or don't you consider them social networks?
  • @Ideasmith Very valid point. Yes, matrimonial websites are also social networks, except that I’ll classify them in quadrant 4 (Indian social dynamics and Indian user appeal), which means that my case that Indian social networking sites need to reflect the unique nature of relationships in the Indian society just became stronger.
  • @Navin: Wow! You have raised some great points.

    You'll find that I often approach the social media/ social networking space form a "business opportunity" perspective. I'm myself saying that most urban twenty-something Internet users will prefer Facebook/ Orkut/ LinkedIn to their Indian clones.

    Maybe BabaJob & Sumitr aren't great quadrant 4 examples, but matrimonial websites are (see the update).

    I also agree that the big value in the future lies in the mobile web space:

    Mobile web users in India 38 mn. Internet users in India 22 mn. Mobile is going to be the growth engine for the web in India. tweet
  • http://www.blogworks.in/blog/blogs_social_media...

    http://www.blogworks.in/blog/blog_the_talk/blog...

    You might find some interesting perspectives on this subject on these 2 posts.

    Cheers.

    Rajesh
  • I have posted some similar thoughts on ibibo.com here - http://www.daneshzaki.com/post/24301579
  • Also a lot of Indians just like to try out something that's tried and tested by millions of users across the world. Rather than try something new everytime and get confused.

    Nitin
    http://www.my2dimes.com/
  • @Rajesh: Great insights in your BlogTheTalk 2 panel discussion on social networks in India with Amit Ranjan, Alok Mittal and Prerna Gupta.

    @Danesh: Yes, I agree, great marketing will get people to sign-up for a service, but only a unique content or sevice offering will get people to stay and re-visit on a regular basis.

    @Nitin: That may be true for twenty-something Indians like us living in a metro, because our social dynamics have more or less converged with the West. However, I'm talking about a bigger opportunity -- to tap into the older, non-metro, non-English-speaking, non-broadband, maybe non-Internet user -- that the present Indian social networking sites are missing out on.

    Indian social networks can differentiate themselves along three different dimensions -- social dynamics, language or access -- and I haven't seen much initiative along any of these.
  • Ekalavya
    U can't call bigadda and ibibo indian sites with a global appeal
  • @Eklavya: In fact, I haven't called BigAdda and Ibibo "Indian sites with a global appeal". I have classified them as clones of international social networks, in Quadrant 3 (global social dynamics and Indian user appeal).
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Gaurav Mishra
I build and nurture online communities as CEO of 2020 Social. In my previous avatars, I have studied at IIM Bangalore, held senior marketing roles at the Tata Group, taught social media at Georgetown University as the 2008-09 Yahoo! Fellow, and co-founded Vote Report India. You can contact me at gauravonomics@gmail.com or +91-9999856940.

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