My Books

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Age of Conversation
Chapter titled ‘The Case for Social Media Outsourcing’ in The Age of Conversation 2: Why Don’t People Get It?, edited by Drew Mclellan and Gavin Heaton, 2008.


Age of Conversation

Chapter titled ‘Create Conversations, Not Clutter’ in ‘Age of Conversation’, edited by Drew Mclellan and Gavin Heaton, 2007.


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